February 16, 2024

How to Find a Cleaner for Your AirBnB or Vrbo

Owning an Airbnb in New York City is a dream come true for many. It allows you to share your slice of the Big Apple with travelers from around the world, turning your spare space into a source of income. Thrill aside, let’s be real: between welcoming guests and managing bookings, cleaning worries might loom large. Imagine the disappointment of excited tourists arriving to find dusty surfaces, unmade beds, and lingering odors. Not only will this impact their stay negatively, but it can also lead to bad reviews, hurting your ranking and future bookings. That’s where a reliable Airbnb and Vrbo cleaning service in NYC comes in, saving you precious time and ensuring your guests have a five-star experience.

However, with so many cleaning companies vying for your vacation rental business, finding the right fit can feel daunting. This guide will equip you with the knowledge and tools to navigate the world of Airbnb cleaning services and confidently choose the one that aligns perfectly with your needs and budget.

Why does your Airbnb property need professional cleaning?

As a brand new Airbnb host in NYC, your enthusiasm is sky-high! You’ve furnished your space, crafted the perfect listing, and are eagerly awaiting your first guests. But amidst the excitement, there’s one crucial detail that might be causing a silent worry: cleaning. Let’s be honest, keeping your rental sparkling clean between guest stays, especially while juggling all the other hosting responsibilities, can quickly turn into a major headache.

Here’s why hiring a professional Airbnb cleaning service is the smartest move for new hosts like you, even if you think you can handle it yourself:

1. Pristine cleanliness

First impressions matter! Guests expect a spotless, sanitized space, and achieving that level of cleanliness consistently requires expertise and specialized cleaning products. Professionals ensure every nook and cranny is gleaming, from high dusting to deep upholstery cleaning, leaving a fresh and inviting atmosphere for your guests.

2. Time is money

Running an Airbnb is more than just sharing your space. It’s a business! Between managing bookings, greeting guests, and exploring marketing strategies, your time is precious. Delegating cleaning to professionals frees you up to focus on the bigger picture, ensuring a smooth operation and more time for guest interaction.

3. Positive reviews

One bad review due to inadequate cleaning can deter future bookings, impacting your income and overall hosting experience. Professionals understand the specific needs of vacation rentals and ensure your space meets Airbnb’s strict cleanliness standards, minimizing the risk of negative reviews.

4. Expert touch

Professional cleaners go beyond surface cleaning. At White Glove Cleaner, we have the knowledge and experience to handle specific challenges like upholstery stains, carpet odors, or even post-party messes. We also provide additional services like linen changes and laundry, leaving your rental completely guest-ready for every stay.

5. Convenience

Our cleaning professionals arrive armed with top-notch, eco-friendly supplies, saving you storage space and the hassle of shopping trips. The cost of supplies is already included in the price unless agreed otherwise.

6. More than just clean

Most companies offering short-term rental cleaning will focus on removing the presence of previous guests (dealing with lingering food odors, disinfecting high-touch surfaces, and refreshing linens and towels). The idea is to ensure that every guest feels like they’re stepping into a brand-new space.

• White Glove Cleaner goes beyond short-term rental cleaning. As Manhattan residential cleaning experts, we offer long-term care and deep cleaning options, protecting your property’s value.
• We customize cleaning to your needs, offering additional services like linen changes and laundry.

What to look for in a perfect Airbnb cleaning service?

While all you need for your Airbnb property is to be “clean”, there are actually a lot of nuances behind this word. So how do you find a reliable Airbnb cleaning service? What should you focus on?

1. Price transparency. Budget plays a crucial role. Get clear quotes upfront, including cleaning supplies.

2. Comprehensive cleaning services. Don’t settle for the bare minimum! Ensure the package covers essential tasks like:

• making beds,
• doing dishes,
• thoroughly sanitizing bathrooms,
• emptying trash,
• sweeping, mopping, vacuuming, and
• disinfecting high-touch surfaces.

Additional services like laundry or linen changes can be valuable bonuses. At White Glove Cleaner, we also offer deep property cleaning (usually required once every three months) and damage reports to help you address all the possible imperfections early.  

3. Speedy cleaning. Time is money, especially in the fast-paced world of Airbnb. Choose a service with a turnaround time that aligns with your guest turnover.

4. Impeccable reputation. Reviews are your guiding light! Read online reviews and testimonials from past clients to gauge the company’s reliability and verify licensing, insurance, and background checks.

Tip: Look for companies with experience cleaning short-term rentals. They understand the unique demands of Airbnb apartments and can be better equipped to handle specific cleaning needs.

Where to find the perfect Airbnb cleaning service?

Let’s explore the various avenues you can use to find your ideal Airbnb cleaning service in NYC:

1. Dedicated cleaning service platforms. Websites like Vacation Home Help, Turno, and HomeAdvisor connect hosts with cleaning companies specifically catering to vacation rentals.

2. General directories. Angi, Yelp, Airtasker, Handy, and Google My Business can offer a wider range of options, but require careful filtering for Airbnb expertise.

3. Word-of-mouth recommendations. Ask fellow Airbnb hosts, property managers, friends, or even neighbors for personal recommendations based on their own experiences.

4. Local community forums and groups. Facebook groups for NYC landlords, property managers, or even general neighborhood groups are a great source of recommendations and local cleaning services reviews.

3. Direct outreach to local cleaning companies. Explore websites or contact local cleaning companies directly to inquire about their Airbnb cleaning services, pricing, and availability.

4. Consider specialized services:

• Green cleaning. If sustainability is a priority for your Airbnb business, seek out companies offering eco-friendly cleaning (like White Glove Cleaner, for example).
• Pet-friendly cleaning. If your Airbnb caters to families with pets or has unique cleaning requirements, look for companies with experience in those areas.

Your search shouldn’t stop at simply finding a company. Once you identify potential candidates, move on to the next step: carefully evaluating their services and ensuring they are the right fit for your needs.

Smart questions that help you choose the perfect Airbnb cleaning service

You’ve narrowed down your search – congratulations! Now comes the crucial step of evaluating each candidate by asking the right questions:

Do you specialize in cleaning short-term rentals, like Airbnb’s and vacation homes?

Airbnb cleaning is time-sensitive. The right Airbnb cleaning service is used to working in time-strapped conditions and understands the importance of high-touch surface disinfection, odor removal, and frequent linen changes, ensuring a hotel-like experience for your guests.

Are cleaning supplies included in the service, or do I need to provide them?

Clarifying this upfront avoids surprises. Look for companies that include eco-friendly and safe products in their pricing, saving you the hassle of purchasing and storing them yourself.

What is your minimum notice period for scheduling a cleaning?

Understanding their scheduling flexibility is crucial. Match their turnaround time with your guest turnover to avoid harried last-minute cleaning or delays between bookings.

How do I schedule cleanings?

A smooth and seamless scheduling process is essential. Look for companies offering online booking systems, clear communication channels, and flexibility to accommodate your specific needs.

Will you notify me in advance about any additional charges?

Transparency is key! Ensure the company communicates any potential extra fees for things like excessive trash removal, pet messes, or laundry services before the cleaning, avoiding unexpected costs.

Can you help me handle property damage caused by guests?

Accidents happen. Knowing if the company has experience navigating insurance claims or damage deposits for guest-related mishaps can provide valuable peace of mind.

How does your company screen its employees?

Trust is paramount. Knowing your property is in the hands of reliable, background-checked individuals ensures your peace of mind and security.

Asking detailed questions doesn’t just showcase your professionalism as a host, it reveals a company’s transparency, expertise, and commitment to exceeding your expectations.

If you are looking to ditch the Airbnb cleaning stress with a reliable cleaning partner who understands your unique needs and uses eco-friendly supplies, do not hesitate to contact White Glove Cleaner today!

We are ready for your frank questions to prove that all the boxes are checked with us and not only in words.  

Transparency is key, so no hidden fees. Worried about damage? We help navigate claims. Scheduling is a breeze, and trust is paramount in our rigorous screening process. So let’s discuss your needs and see if we’re your perfect match.